Buying online can be scary. We try and make it less scary. Here is our commitment to you: 

• Customer Service - We have customer service support 24 hours a day, 7 days a week. Yes, that includes the weekends and holidays. Our response time is typically six hours during the week and within 24 hours on weekends and U.S. holidays. 
• Tech Support - If you need help with your product, let us know. Because we test every product, we know how they work. If we don't know, we are pretty good at figuring it out. Need help? Let us know. 
• Return Policy - We have a generous 30 day guarantee on our products. 
• Refurbished/Reuse = Green – Most of our products are retail returns. Giving the products a new life is a great way to save money and save the planet.